Pre-authorisation errors
A Pre-authorisation code arrives sealed inside the callback, not in the response to your call. These are the codes the Catalogue records on this module's paths.
Codes
| Code | What it means |
|---|---|
PAYR-1001 | The recipient could not decrypt your request |
PAYR-1002 | The payer could not encrypt its answer to you |
PAYR-1003 | The payer's system could not reach the exchange and will resend, or the workflow requested is not valid |
PAYR-1004 | Your facility is not registered with the payer for the policy, or the FHIR bundle is malformed |
PAYR-1005 | The beneficiary is not a covered member of the policy, or the request is more than 24 hours old |
PAYR-1006 | The policy does not exist, or a name in the request is not valid |
PAYR-1007 | The policy has expired, or the gender in the request is not valid |
PAYR-1008 | The beneficiary's remaining cover is not enough for the request, or the FHIR bundle is not valid or cannot be parsed |
PAYR-1009 | The requested items are not valid or not covered, or the Patient resource has no identifier |
PAYR-1010 | A preauthorisation was required but not obtained, or the Patient identifier has no type |
PAYR-1011 | The approved package does not support enhancement, or the Claim resource has no identifier |
PAYR-1013 | The procedures or packages have no prior approval, or the provider Organization resource has no identifier |
PAYR-1014 | The date of birth is after the date of service, or the provider Organization identifier has no type |
PAYR-1017 | The amount calculations are not correct, or the Task resource has no task code |
PAYR-1018 | The time limit for submission has expired, or the Task resource has no reason code |
PAYR-1019 | The additional information the payer asked for did not arrive in time, or a supporting info sequence is not valid |
PAYR-1021 | A supporting info entry has an invalid code |
PAYR-1023 | A procedure has an invalid category |
PAYR-1024 | A procedure has an invalid status |
PAYR-1025 | A procedure has an invalid sequence |
PAYR-1026 | The claim references a procedure that is not in the bundle |
PAYR-1027 | A claim item has an invalid id |
PAYR-1028 | A claim item has an invalid sequence |
PAYR-1029 | The bundle id is invalid |
PAYR-1030 | A questionnaire id in the bundle is invalid |
PAYR-1031 | A bundle entry has an invalid URL |
PAYR-1034 | A procedure code is invalid |
PAYR-1035 | The policy code is invalid |
PAYR-1036 | A supporting info entry lacks a valid attachment |
PAYR-1040 | A reference points at a resource that is not in the bundle |
PAYR-1041 | A procedure has no identifier |
PAYR-1042 | A procedure identifier has no type |
PAYR-1043 | A date is in the wrong format |
PAYR-1044 | A date and time is in the wrong format |
PAYR-1045 | A claim item has an invalid quantity |
PAYR-1046 | A supporting info entry has no value or date |
PAYR-1047 | A supporting info entry has an invalid reference |
PAYR-1048 | A supporting info entry references a resource that is not in the bundle |
PAYR-1049 | The payer cannot accept the bundle |
PAYR-1050 | A practitioner identifier has no type |
PAYR-1051 | A clinical record has no section |
PAYR-1052 | A clinical record section has no references |
PAYR-1053 | A nested clinical record section has an invalid reference |
PAYR-1054 | A clinical record section is empty |
PAYR-1055 | A clinical record has no subject or its subject is not a patient |
PAYR-1056 | The patient's contact organization is not an Organization |
PAYR-1057 | The patient's general practitioner has the wrong type |
PAYR-1058 | The patient's managing organization is not an Organization |
PAYR-1059 | A clinical record points at something other than an encounter |
PAYR-1060 | A clinical record has no encounter or its encounter has no subject |
PAYR-1061 | An encounter's subject has the wrong resource type |
PAYR-1062 | An encounter has no episode of care the payer can find |
PAYR-1063 | An encounter's episode of care has the wrong resource type |
PAYR-1064 | An encounter has no based-on reference the payer can find |
PAYR-1065 | An encounter's based-on reference has the wrong resource type |
PAYR-1066 | An encounter has no appointment the payer can find |
PAYR-1067 | An encounter's appointment has the wrong resource type |
PAYR-1068 | An encounter has no reason reference the payer can find |
PAYR-1069 | An encounter's reason reference has the wrong resource type |
PAYR-1070 | A composition has no author |
PAYR-1071 | A composition's author has the wrong resource type |
PAYR-1072 | A claim procedure has no procedure reference |
PAYR-1073 | An observation has no based-on reference |
PAYR-1074 | An observation's based-on reference has the wrong resource type |
PAYR-1075 | An observation has no part-of reference |
PAYR-1076 | An observation's part-of reference has the wrong resource type |
PAYR-1077 | An observation has no subject |
PAYR-1078 | An observation's subject is not a Patient |
PAYR-1079 | The claim has no care team |
PAYR-1080 | A practitioner's HPR id is not valid |
PAYR-1081 | An item's service date is not valid |
PAYR-1082 | A composition linked from supporting info has an invalid title |
PAYR-1083 | A practitioner has no HPR id |
PAYR-1084 | A reference points at a questionnaire response that is not in the bundle |
PAYR-1085 | A questionnaire response reference points at the wrong resource type |
PAYR-1086 | A reference points at a procedure that is not in the bundle |
PAYR-1087 | A procedure reference points at the wrong resource type |
PAYR-1088 | A composition failed the payer's checks |
PAYR-1089 | The claim has no billing items |
PAYR-1090 | The coverage has no identifier |
PAYR-1091 | The coverage identifier has no type |
PAYR-1092 | The payer failed while processing your request |
PAYR-1093 | An encounter linked from a composition has no subject |
PAYR-1094 | An encounter's subject has the wrong resource type |
PAYR-1097 | The request arrived with no encrypted payload |
PAYR-1098 | The registration date has the wrong value type |
PAYR-1101 | The eligibility purpose is not valid |
PAYR-1102 | The id you searched with is not valid |
PAYR-1103 | The care plan id is not valid |
PAYR-1104 | More than one beneficiary record matches |
PAYR-1201 | Claimed amount is zero or above the wallet balance |
PAYR-1202 | Speciality code is not in the insurance plan |
PAYR-1203 | Speciality description does not match the insurance plan |
PAYR-1204 | Procedure code is not in the insurance plan |
PAYR-1205 | Procedure description does not match the insurance plan |
PAYR-1206 | Procedure type is not accepted |
PAYR-1207 | Procedure factor is not accepted |
PAYR-1208 | Item quantity is not accepted |
PAYR-1209 | Item net amount is zero or less |
PAYR-1210 | Procedure status is not accepted |
PAYR-1211 | Beneficiary and care plan match no rule at this hospital |
PAYR-1212 | Enhancement has no approved preauthorisation |
PAYR-1213 | Enhancement sent while the case is still in progress |
PAYR-1214 | Resubmission has no approved preauthorisation |
PAYR-1215 | Resubmission sent while the case is still in progress |
PAYR-1216 | New preauthorisation sent for a case already in progress |
PAYR-1217 | New preauthorisation sent for a case already approved |
PAYR-1218 | Query response sent for a case that was not queried |
PAYR-1219 | Case is not in the queried state |
PAYR-1220 | Investigation description does not match its code |
PAYR-1221 | Investigation code is not valid |
PAYR-1222 | Investigation status is not accepted |
PAYR-1223 | Investigation attachment is not valid |
PAYR-1224 | Implant description does not match its code |
PAYR-1225 | Implant code is not valid |
PAYR-1226 | Implant status is not accepted |
PAYR-1227 | Implant attachment is not valid |
PAYR-1228 | Implant quantity is not accepted |
PAYR-1229 | Implant net amount is not accepted |
PAYR-1230 | Implant unit price is not accepted |
PAYR-1231 | Claim already raised for this case |
PAYR-1232 | Investigations missing for a private hospital |
PAYR-1233 | Wallet short and patient liability not allowed |
PAYR-1234 | No preauthorisation found for the case number |
PAYR-1235 | Wallet balance is insufficient |
PAYR-1236 | Claim type is not in-patient or out-patient |
PAYR-1237 | Beneficiary has an active preauthorisation at another hospital |
PAYR-1238 | Beneficiary has an active preauthorisation at your hospital |
PAYR-1239 | Hospital configuration not found |
PAYR-1240 | Requested procedures not found |
PAYR-1241 | Registration date is not valid |
PAYR-1242 | Registration date format is not valid |
PAYR-1243 | Admission date is not valid |
PAYR-1244 | Admission date format is not valid |
PAYR-1245 | A scheme rule failed |
PAYR-1246 | Payer id is not valid |
PAYR-1247 | Payer details not received from the exchange |
PAYR-1248 | Item code is not valid |
PAYR-1249 | Item sequence is not valid |
PAYR-1250 | Policy is not listed |
PAYR-1251 | No billable treatment plan |
PAYR-1252 | Case is not in a state that can be cancelled |
PAYR-1253 | Case is already cancelled |
PAYR-1254 | Treatment guideline questionnaire response missing |
PAYR-1255 | Case number already cancelled |
PAYR-1256 | No biometric authentication and no consent questionnaire |
PAYR-1257 | Payment already initiated for the case |
PAYR-1258 | Payment already cleared for the case |
PAYR-1259 | Newborn date of birth missing |
PAYR-1260 | Newborn date of birth is in the future |
PAYR-1261 | Newborn details are not valid |
PAYR-1262 | Newborn gender missing |
PAYR-1263 | Newborn documents missing |
PAYR-1264 | Newborn documents missing |
PAYR-1265 | Newborn documents missing |
PAYR-1266 | Newborn documents missing |
PAYR-1267 | Active newborn preauthorisation at your hospital |
PAYR-1268 | Active newborn preauthorisation at another hospital |
PAYR-1269 | Newborn is older than 6 years |
PAYR-1270 | Item LM100 sent on a preauthorisation |
PAYR-1271 | Consent questionnaire answer missing |
PAYR-1272 | Biometric user token is not valid |
PAYR-1273 | Questionnaire not found for the selection |
PAYR-1501 | The surgery date entry carries the wrong kind of value |
PAYR-1502 | The admission date entry carries the wrong kind of value |
PAYR-1504 | The case remarks in your query response are not text |
PAYR-1505 | A questionnaire response is attached under the wrong category or code |
PAYR-1506 | The newborn's gender is not valid |
PAYR-1507 | The newborn's date of birth is not valid |
PAYR-1508 | The newborn link does not lead to a Patient resource |
PAYR-1509 | The newborn's proof of birth attachment is not valid |
PAYR-1512 | A patient reference does not lead to a Patient resource |
PAYR-1513 | A diagnosis is not sent as a coded concept |
PAYR-1515 | An organisation in your bundle has no name |
Every code above is recorded in the Catalogue. The aggregated list across modules is at error codes.